Tranche Cellars

Shipping

Order Tracking

Please contact Customer Service for order tracking information.

Where We Ship

We are unable to ship directly to customers in Alaska, Arkansas, Connecticut, Delaware, Indiana, Kentucky,  Missouri, Oklahoma, Rhode Island, South Dakota, Utah, Vermont, and West Virginia. If you have any questions, please contact the winery at 509-526-3500.

Shipping Charges and Delivery Schedules

Shipping charges are noted during the check-out process. All shipments will be shipped using UPS Ground. Expected delivery dates will range from 6-8 business days.

Weather Holds

If the weather is too hot or too cold to ship wine, we will hold it at the winery until the weather improves.

Multiple Delivery Attempts

If no one is available to receive the package and it can not be left in a secure location, two subsequent attempts to deliver will be made. Wine orders required an adult signature, so whenever possible, we strongly encourage you to use a commercial business address to assure the fastest delivery time.

Benefits of Using a Commercial Delivery Address

We strongly encourage you to provide us, whenever possible, with a commercial address for the delivery of your order. Wine orders require the signature of an adult.

Returns and Exchanges

Please contact customer service with return or exchange inquiries.